FAQ

Products

  • I am a dog owner interested in purchasing Alizin however I do not live in New Zealand. What should I do?

    Alizin is a product that must be prescribed by your veterinarian. It is not a product licensed for sale in the USA.

    Please contact your local veterinarian to seek more information. 

  • I am a veterinarian however I do not live in New Zealand. How can I purchase Alizin?

    If you are a registered veterinarian you may be able to import Alizin from Australia. If you are based in the USA you will need a special import license from the FDA. 

    Click here to contact the Australian Provet Export team for more information.

Endocrinology

  • Can I mix Thyronorm with my cat's food or should I give it with a meal?

    It is recommended to administer Thyronorm directly into your cat's mouth using the provided syringe to ensure they receive the full dose. For the treatment to be most effective, it is important to be consistent: give the medication at the same time every day and ideally in the same way relative to feeding (either always during a meal or always on an empty stomach).

  • Does Thyronorm need to be kept in the refrigerator?

    No, Thyronorm does not require refrigeration. You should store the bottle at room temperature (below 30°C). Keep the bottle inside the outer carton to protect the solution from direct light, and always ensure the cap is tightly closed after use.

  • How does Thyronorm work?

    Thyronorm is a clear oral solution containing the active ingredient Thiamazole (5mg/mL). Thiamazole works by reducing the excessive production of thyroid hormones, helping to bring your cat's T4 levels back into a healthy, normal range.

  • How long can I use the bottle after it has been opened?

    Once the bottle is opened, the solution remains stable and safe to use for 6 months. We recommend writing the date you first opened the bottle on the packaging so you know exactly when to replace it. Any remaining product should be safely discarded after this 6-month period

  • When should I use Thyronorm?

    Thyronorm is recommended for the management of Feline Hyperthyroidism. Whether you are stabilising your cat before a surgery or providing long-term daily care, this solution helps alleviate the common symptoms of the disorder to improve your pet's overall well-being.

  • Why choose an oral solution?

    The liquid formulation makes administering the medication simple and often less stressful for both you and your cat compared to tablets. It comes with a calibrated syringe, allowing for accurate and precise dosing tailored to your cat's specific needs, as determined by your veterinarian.